Zoukart

Seller Terms and Conditions

We have best website for Second Hand / Used / Old/ Computer / Desktop PC Parts. Better and Safest compare to Olx or Quickr.

Buyer’s refund will be done under 24 hours in Bank Detail given by Customer/Buyer

  1. Sellers will make a video of the product before shipping it(video should be atleast 10-15 minuties). The video should show the following details in order to make sure that it’s in a working condition:-
    a) Serial number
    b) All cables of the product which connects to and from the pc/machine/cpu/monitor. To make sure you are showing same pc/machine or not.It’s up to the seller if they want to make a video or not. However, because of not making the video, if any issue happens in the dealing, buyer/admin will not be held responsible.
  2. Buyers will make a video of unboxing the product. Please make sure that the video is recorded in one stretch i.e. the video should start from the unpacking of the product till it’s switched on to make sure if it’s working (one complete video). The video should show the following details :-
    a) Serial number
    b) All cables of the product which connects to and from the pc/machine/cpu/monitor. To make sure you are showing same pc/machine or not. Incase buyer burn the product, that will be Buyer responsiblity not the Seller. Because Seller already made 10-15 mins Testing video before he ship and it was working and not burned also.
  3. In case of any faulty product, the buyer has all the rights to opt for either options – replacement/RMA/refund.
    If the buyer decides to return the product, and the seller finds that the product is not faulty with solid evidence/proof then the seller can decide to send the item back to the buyer. It’s up to the Buyer if they want to make a video or not. However, because of not making the video, if any issue happens in the dealing, seller/admin will not be held responsible.

Once the buyer receives the product, they need to make a video of the package unboxing capturing the courier sticker which will ensure delivery of the right item in good condition.

If the buyer is returning the product back to the seller, the seller also have to make a video of unboxing post receiving the item. The seller will contact the admin in case of damage goods and share the video. Admin will investigate based on the unboxing video and will examine the packaging. If the packaging was satisfied and the product was still damaged, the admin can decide that the product was damaged during the transition. If the packaging was found unsatisfactory then the damage will be considered valid. Both buyer and seller will abide by the decision making of the admin since it will be based on visual proof.

Every seller should provide at least 2 days of testing warranty for any kind of fault /issue, & if everything goes fine, after buyer confirmation within 1-2 days, Zoukart transfer the amount to the seller acc after fulfilling that testing tenure. “

Who are buying seller warranty products please make sure that you buy at your own risk. If anything happens in future then please directly contact with the seller. Zoukart won’t help in this case.

Under any circumstances if the buyer receives damaged / wrong item or empty package, only the seller will be held responsible and the deal will be off. The buyer is entitled for the full refund. This is followed to ensure harmony of the deal, to avoid scam and guarantee that both the party meet their needs. Seller are requested to make any deal only if they are ready to follow the method.

In case of occurrence of any new situation or matter, which is not mentioned in the rules above. The admin will look into the situation closely and will make a decision to resolve the issue, which the buyer and seller will abide by or seller/buyer have to follow admin final decision.

Any User also can sell new / second hand items , Zoukart will charge 3%-5% depending on the price of the item and selling method and the charge is applied only for the seller.

order once placed cannot be cancelled.

We have best website for Second Hand / Used / Old/ Computer / Desktop PC Parts. Better and Safest compare to Olx or Quickr.

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